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Terms and Conditions
Welcome to Cyprus Bucketlist. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.
1. Use of the Website
Eligibility: You must be at least 18 years old to use our services.
Account Information: If you create an account, you agree to provide accurate information and maintain the confidentiality of your credentials.
Prohibited Activities: Misuse of our website, such as unauthorized access or transmitting malicious code, is strictly prohibited.
3. Cancellation and Changes
If a tour or activity is canceled for any reason, Cyprus Bucketlist will issue a full refund of the deposit paid by the customer at the time of booking.
4. Indemnification
You agree to indemnify Cyprus Bucketlist from any claims or liabilities arising from your use of the website or services.
6. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Your continued use of the website constitutes acceptance of the new terms.
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Limitation of Liability
Cyprus Bucketlist shall not be liable for any accidents, injuries, illnesses, damages, or losses that may occur during any tour or activity booked through our platform.
Refund Policy
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At Cyprus Bucketlist, we are committed to ensuring a smooth and enjoyable experience for our customers. This refund policy outlines the conditions under which refunds will be issued for tours and activities booked.
1. Deposit
Deposit Requirement:
When booking a tour or activity through Cyprus Bucketlist, a deposit is required to secure your reservation.
This deposit is part of the total tour cost and guarantees your spot.
2. Cancellations
Full Refund for Cancellations
If a tour or activity is canceled by for any reason (e.g., weather conditions, unforeseen events, etc.), Cyprus Bucketlist will issue a full refund of the deposit paid by the customer.
The customer will be informed of the cancellation as soon as possible, and the refund will be processed promptly.
Refund Process:
Refunds will be credited back to the original payment method used during booking.
Please allow 7-10 business days for the refund to appear in your account, depending on your payment provider.
3. Customer-Initiated Cancellations
If a customer decides to cancel a booking, the deposit paid at the time of booking is non-refundable.
If you need to cancel or modify your booking, you must contact us.
4. Rescheduling and Modifications
Modifications by the Customer:
Customers may request changes to their booking (e.g., date changes, number of participants) by contacting us.
Any modifications are subject to the availability and discretion of the tour guide, and additional fees may apply.
5. Force Majeure Events
Unforeseen Circumstances:
In cases where a tour or activity is canceled due to force majeure events (e.g., natural disasters, political unrest, pandemics), Cyprus Bucketlist will provide a suitable alternative or reschedule the tour.
If rescheduling is not possible, a refund of the deposit may be issued.
6. Contacting Us for Refunds
Customer Support:
For any inquiries regarding refunds or cancellations, please contact Cyprus Bucketlist’s customer support team via email at info@cyprusbucketlist.com or by phone at +357 94009593
We will do our best to assist you in resolving any issues promptly.
7. Refund Disputes
Dispute Resolution:
In the unlikely event of a dispute regarding a refund, Cyprus Bucketlist will review the case and work with the customer to reach a fair resolution.
By booking through Cyprus Bucketlist, you acknowledge and agree to the terms of this refund policy. We encourage you to reach out to us with any questions or concerns before making a booking to ensure a seamless experience.
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For any questions or concerns,
please contact us at:
Email: info@cyprusbucketlist.com
Phone: +357 94009593